Refund policy

At Stellars, we value your trust and satisfaction. All our products are tested before shipping to ensure the best performance and quality.

1-Year Warranty on Electric Parts

We offer a 1-year warranty on all electric parts of our products.
If any issue occurs within one year from the date of delivery, our team will repair or replace the faulty part free of cost (as per policy terms).

This warranty covers:

  • Manufacturing defects

  • Electrical or performance issues under normal use

It does not cover:

  • Physical damage

  • Misuse or modification

  • Water damage or accidental short circuits

Return Policy

If your product arrives damaged or not working properly at the time of delivery, please contact us within 24 hours.
Our team will verify the issue and arrange for repair, replacement, or return depending on the situation.

Refund Policy

Refunds are only given if:

  • The product is received in damaged condition and cannot be repaired or replaced.

  • Our quality team confirms that the issue is covered under warranty but cannot be resolved.

Refunds are processed within 7–10 working days after verification.